Our Approach
The feedback we get is that we are different from other consultants. Our approaches are novel and clients tell us they appreciate our stance. They like that we provide guidance where it’s needed by leading the change process, and that we create the conditions for stakeholders to make the substantive decisions about their own and their organization’s future. We listen closely and always customize our approach for each client. We also own our role as trusted partners.
What makes Insyte’s work unique is that by incorporating various methods and tools learned throughout our 25 years of experience of design and facilitation and combining them with the wisdom and power of Theory U, we have created processes that produce impactful and sustainable results for organizations and the people in them. Theory U has three major stages. We design our processes to follow the same progression:
- On the “left side of the U” (Sensing) we clarify core questions and key assumptions for the organization and its leaders. The work here is to immerse ourselves in environments that provide insight to those questions and inspiration around the trickiest questions. Decisions typically aren’t made here; the focus is on generative exploration.
- At the “bottom of the U” (Presencing) we create the conversations and the quiet needed for collective inner knowing to emerge. The task at the bottom of the U – for individuals and for the organization – is to access a felt sense of “knowing”– “Who am I? What is my work?”
- On the “right side of the U” (Realizing) we engage head, hands and heart to translate intent to action by crystallizing decisions into a strategic framework, activating prototypes of the new and/or building implementation infrastructure.Insyte uses a blend of focused dialogue in large and small groups, learning journeys to places that inspire breakthrough thinking, brief mindfulness practices, dialogue interviews, poetry, art and movement, reflection and more.
- On the “left side of the U” (Sensing) we clarify core questions and key assumptions for the organization and its leaders. The work here is to immerse ourselves in environments that provide insight to those questions and inspiration around the trickiest questions. Decisions typically aren’t made here; the focus is on generative exploration.
Elements of our approach include:
High Engagement
Social innovation
Collective Action
Virtual Spaces
Personal Transformation
Awareness-Based Systems Change
Embodying the Emerging Future
Tapping wisdom.We bring together a cross-section of people into conversations and experiences that get to the heart of the matter. The simple frameworks we share–and the examples we set–help individuals and groups become aware of their existing conversational practices and shift into patterns that help them access innate wisdom, empathy and possibility. Sometimes that means speaking hard truths. Other times it means putting yourself in the shoes of another. Always, it involves recognizing each of us has a part in keeping us stuck in old patterns or shifting us into something new and fresh. By centering the voices of people impacted by decisions and including those who have historically been marginalized or at the experimental edges, our work generates grounded, durable solutions that people want to stand behind. |
Generating action confidence.Through “social prototyping,” we create the conditions for ecosystems of innovators to suspend assumptions, access collective intelligence and launch breakthrough experiments that shift cultures and open possibility. We emphasize “learning by doing,“ failing early to learn quickly, and sustaining the capacity to “stay with, stay with, stay with” in the face of obstacles. Here’s a video describing action confidence that we love. Please note: This video was specifically created for the Presencing Institute and was based on this article by Otto Scharmer. The original piano music was composed and performed by Antonio Moya-Latorre. |
Aligning around shared vision.The natural tendency when change is needed is a “quick fix” or re-design of process, practices or structure. In environments of complexity, the result is “whackamole” (fix one problem, another pops up) or “re-engineering” projects that disappoint. Our experience is that we must first go a few levels deeper–to the shifts of mindset, in relationships, and to the very sources of collective inspiration. Those seeds of the future are what we need to re-design processes and programs that will actually carry us into the future we want. This step of going deeper than surface level holds the seeds of potential to align a group of people and to sustain momentum through the waves of profound change. By connecting leaders within a movement to their genuine sources of purpose and inspiration–and to each other–we open powerful pathways of collective action. |
Curating in-person and virtual spaces with care and attention.We have been facilitating transformative conversations of the heart for over 25 years. While we believe that there is no substitute for in-person high stakes meetings, we effectively utilize virtual spaces for much of our interstitial planning work. We curate “holding spaces” that embody the natural rhythm of breath — inhale (listening, learning, taking in new information) and exhale (stillness, sense-making, applying). We pull from an ever-expanding virtual toolbox to lift up individual and collective voices. Our approach includes designing the gaps between our in-person gatherings with cost- and time-effective online time. We incorporate a “heartbeat” of regular meeting times and practices with all of the teams we work with. |
Creating “holding spaces” to cross personal thresholds.Our approach joins organizational vision with individual transformation. What do we mean by “transformation?” We mean getting to a place where you cannot un-know what you’ve come to know or un-see what you’ve witnessed, because of the conversations and experiences you’ve had. You have, in effect, become a different person. Individual transformation of leaders is the secret sauce for change that sticks. When those who are charged with leading an organization or an ecosystem are the very ones who have crossed the threshold of transformation, there is no going back to the old ways. Our leadership labs and strategic planning journeys create the conversations and the quiet needed for inner knowing to emerge —a felt sense of “knowing” “Who am I?” and “What is my work?” |
Tapping the power of healing, social arts, restorative practices, movement and leadership awareness.We use a multitude of mindfulness and movement practices to ground our work and tap into what might be “moving through” along our journey. The arts are powerful tools for making visible subtle information, elevating multiple voices, and crystallizing key insight. We use graphic recording and poetry to reinforce learning, build community, highlight interconnections and advance adaptive change. Our colleagues at Illustrating Progress and elsewhere use scribing and visual practice to deepen our capacity to “see and sense” systems and their highest potential. |
| Listening into the wisdom of the body.Another practice we use to access all our intelligences is Social Presencing Theater (SPT), pioneered by our colleagues at the Presencing Institute. SPT leverages simple body postures and movements to dissolve limiting concepts, to communicate directly, to access intuition, and to make visible both current reality, and the deeper – often invisible – leverage points for creating profound change. |